At Saanshine (website: www.saanshine.store), we are committed to delivering your hair accessories and jewellery in a timely and safe manner across India. This Shipping Policy explains how orders are processed and shipped.

Order Processing Time

All orders placed on Saanshine are processed within one to three business days after order confirmation. Orders are not processed or shipped on Sundays or public holidays. In case of high order volume, processing may take slightly longer, and customers will be informed accordingly.

Shipping Coverage

Saanshine currently ships products across India. We do not offer international shipping at this time.

Shipping Time

Once dispatched, orders are usually delivered within five to ten business days, depending on the delivery location and courier partner. Delivery times may vary due to factors beyond our control such as weather conditions, courier delays, or regional restrictions.

Shipping Charges

Shipping charges, if applicable, are clearly mentioned at the time of checkout. Any additional charges such as taxes or duties will be borne by the customer unless stated otherwise.

Order Tracking

After your order has been shipped, tracking details will be shared via email or other communication methods provided at the time of order placement. Customers can use these details to track the status of their shipment.

Delivery Issues

Saanshine is not responsible for delays caused by courier partners, incorrect or incomplete shipping information provided by the customer, or unforeseen circumstances. In case a package is returned due to an incorrect address or unsuccessful delivery attempts, reshipping charges may apply.

Damaged or Lost Shipments

If you receive a damaged product or if your order is lost in transit, please contact us within a reasonable time through our official email address provided on the website. We will review the issue and assist you as per our policies.

Changes to This Policy

Saanshine reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon being posted on the website.

Contact Us

For any questions regarding this Shipping Policy, you may reach out to us through the official email address mentioned on our website.